1. Introduction
Welcome to Crown Casino. These Terms and Conditions ("Terms") govern your use of our online gaming platform and services. By accessing or using Crown Casino, you agree to be bound by these Terms. Please read them carefully before using our services.
2. Eligibility and Account Registration
2.1 Age Requirement
You must be at least 18 years of age to create an account and use our services. We reserve the right to request proof of age at any time. Accounts found to be held by minors will be immediately closed, and any winnings will be forfeited.
2.2 Geographic Restrictions
Our services are available to residents of Australia only. You must be physically located within Australia when accessing our platform. Use of VPNs or other methods to circumvent geographic restrictions is strictly prohibited.
2.3 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.
3. Deposits and Withdrawals
3.1 Payment Methods
We accept various payment methods as displayed on our platform. All transactions must be made in Australian Dollars (AUD). You must use payment methods registered in your own name.
3.2 Withdrawal Processing
Withdrawal requests are processed within 24-72 hours, subject to verification requirements. We reserve the right to request additional documentation to verify your identity before processing withdrawals.
3.3 Anti-Money Laundering
Crown Casino complies with all Australian anti-money laundering regulations. We reserve the right to conduct enhanced due diligence on any account or transaction that raises concerns.
4. Bonuses and Promotions
4.1 Bonus Terms
All bonuses and promotions are subject to specific terms and conditions, including wagering requirements. Bonus funds cannot be withdrawn until wagering requirements are met. We reserve the right to modify or cancel promotions at any time.
4.2 Abuse Prevention
Any attempt to abuse or exploit bonuses, including creating multiple accounts, will result in immediate account closure and forfeiture of all funds.
5. Game Rules and Fair Play
5.1 Game Integrity
All games use certified Random Number Generators (RNG) to ensure fair and random outcomes. Game results are final and cannot be disputed once the game round is complete.
5.2 Prohibited Activities
Cheating, collusion, use of bots or automated systems, and any other form of fraudulent activity is strictly prohibited and will result in account termination and legal action.
6. Responsible Gaming
Crown Casino is committed to promoting responsible gaming. We provide tools such as deposit limits, time limits, and self-exclusion options. Players showing signs of problem gambling may be restricted or excluded from our services.
For more information, please visit our Responsible Gaming page.
7. Privacy and Data Protection
We are committed to protecting your personal information in accordance with Australian Privacy Principles. Your data is encrypted and stored securely. We will never sell your information to third parties.
8. Limitation of Liability
Crown Casino shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability is limited to the amount deposited in your account.
9. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.
10. Governing Law
These Terms are governed by the laws of Australia. Any disputes will be resolved in Australian courts.
11. Contact Information
For questions regarding these Terms, please contact our customer support team available 24/7 through our website.
By using Crown Casino's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.