At Crown Casino, we believe gaming should be fun and entertaining. We're committed to promoting responsible gaming practices and providing support when you need it.
Crown Casino is dedicated to providing a safe and responsible gaming environment for all our players. We understand that while gaming can be an enjoyable form of entertainment, it can become problematic for some individuals.
Our responsible gaming program is designed to help you maintain control of your gaming activities and to provide support if you or someone you know is experiencing gambling-related problems. We work closely with Australian gambling support organisations to ensure our players have access to the best resources and assistance.
We comply with all Australian responsible gaming regulations and continuously review our practices to ensure we're providing the safest possible environment for our players.
We provide various tools to help you stay in control
Set daily, weekly, or monthly deposit limits to control your spending and stay within your budget.
Configure session time limits to remind you to take breaks and maintain healthy gaming habits.
Temporarily or permanently exclude yourself from our platform if you need to take a break from gaming.
Receive regular notifications about your playing time and spending to help you stay aware.
It's important to recognise when gaming stops being fun. If you notice any of these warning signs in yourself or someone you know, it may be time to seek help:
- Spending more money or time than you can afford
- Chasing losses or trying to win back money
- Neglecting work, family, or personal responsibilities
- Borrowing money or selling possessions to gamble
- Feeling guilty, anxious, or depressed about gambling
- Lying to friends or family about your gambling activities
If you're struggling with problem gambling, support is available 24/7
Free, confidential counselling and support
Available 24/7
Crisis support and suicide prevention
Available 24/7
Peer support for problem gamblers
Visit: www.gamblersanonymous.org.au
Mental health support and counselling
Available 24/7
Follow these guidelines to ensure gaming remains fun and safe
Only gamble with money you can afford to lose. Never gamble with money meant for essentials like rent or bills.
Step away from gaming regularly to maintain perspective. Don't let gaming interfere with other activities.
Accept that losses are part of gaming. Never try to win back money you've lost by betting more.
Avoid gambling when under the influence of alcohol or drugs, as this impairs judgment.
Maintain a healthy balance between gaming and other activities like work, family, and hobbies.
If you're concerned about your gaming, don't wait. Reach out for support as soon as possible.
Crown Casino strictly prohibits underage gambling. All players must be 18 years or older. We employ age verification procedures and encourage parents to use internet filtering software to prevent minors from accessing gambling websites.
If you believe a minor has accessed our services, please contact our support team immediately so we can take appropriate action.